Disclaimer

Effective Date: October 5, 2024

Last Updated: October 5, 2024

By using our website crystalinea.com, purchasing products, and interacting with our content, you agree to the terms set forth in this Disclaimer. This Disclaimer is intended to limit our liability and set clear expectations for product use, website content, and interactions with third parties. Please read it carefully.

1. General Website Information

The content on Crystalinea is for general information and shopping purposes only. While we strive to ensure the accuracy of product descriptions, images, and other information on our site, we cannot guarantee that all content is entirely accurate, complete, or up to date.

  • No Warranty of Accuracy: The information provided on our website, including product descriptions, pricing, and availability, is subject to change without notice. We do not guarantee that the content on the site is free from errors, inaccuracies, or omissions.
  • No Professional Advice: The information on this website, including blog posts, guides, or any other informational content, is not intended as professional advice (e.g., medical, legal, or financial advice). You should always consult a professional before making decisions based on the information provided on our site.

2. Product Disclaimer

Our products are natural crystals and stones, and as such, each piece is unique and may contain minor variations in color, size, texture, and inclusions. These natural characteristics are not considered defects, but rather, they add to the uniqueness of each item.

A. Natural Variations

  • Size and Weight: Due to manual measurement, slight variations in size (1-5mm) and weight may occur. The dimensions and weights listed on our product pages are approximate.
  • Color: Natural stones can vary in color due to the mineral composition, light exposure, and geological formation processes. Images shown on our website are for reference only and may differ slightly from the actual product.
  • Inclusions and Surface Marks: Many of our stones contain natural inclusions, cracks, or internal patterns, which are formed over millions of years. These are not considered defects but are part of the natural beauty of each stone.

B. Crystal Properties

Any claims regarding the metaphysical or healing properties of crystals are based on historical, traditional, or alternative medicine practices. While many individuals believe in the benefits of crystals for emotional or spiritual well-being, these claims have not been scientifically proven and should not be relied upon as a substitute for medical treatment or therapy.

  • No Medical or Therapeutic Use: Crystals should not be used as a replacement for medical advice, diagnosis, or treatment. If you have any health concerns, please consult a licensed healthcare provider.
  • Energy Healing: Any metaphysical properties attributed to our products are offered as a guide only. We do not guarantee any specific results from using our products for healing or energy work.

3. Limitation of Liability

To the fullest extent permitted by law, Crystalinea will not be held liable for any damages, including direct, indirect, incidental, or consequential damages, arising from your use of our products or website. This includes, but is not limited to:

  • Product Misuse: We are not responsible for any damage, injury, or harm resulting from improper use of our products. Always handle crystals and stones with care, particularly those with sharp edges or fragile structures.
  • Allergic Reactions: While crystals are generally safe, we are not liable for any allergic reactions, skin sensitivities, or other health-related issues that may arise from contact with natural stones.
  • Loss of Data: We are not responsible for any loss of data or damages to your electronic devices caused by your use of our website or digital products (such as downloadable content).

A. Children’s Safety

Our products are not toys and should be kept out of the reach of young children. Small stones pose a choking hazard, and some crystals have sharp edges that can cause injury.

  • Choking Hazard: Small crystals and stones should never be given to children under the age of 3. Always supervise children when handling small items to prevent accidents.
  • Sharp Objects: Some crystals may have naturally sharp edges. Please handle with care to avoid cuts or injuries. Always store crystals in a safe place where children cannot access them.

B. Third-Party Liability

We are not responsible for any third-party claims arising from the use of our website, such as misuse of our products or user-generated content, including product reviews, comments, or photos submitted by customers.

4. Shipping Disclaimer

We strive to ensure that your orders are shipped promptly and arrive in good condition. However, we are not liable for any delays, damages, or issues that occur during the shipping process once the package has left our warehouse.

  • Delayed Shipments: Shipping times provided on our website are estimates and are not guaranteed. Shipping may be delayed due to factors beyond our control, such as customs processing, weather conditions, or courier delays.
  • Damaged or Lost Items: While we take care to package your items securely, we are not liable for any loss or damage that occurs during transit. In the case of damaged items, please contact us within 48 hours of receiving the package, along with photographic evidence, so we can assist in resolving the issue.
  • Customs and Duties: For international orders, customs duties, import taxes, and other charges are the responsibility of the buyer. We are not responsible for any additional fees incurred at customs or delays caused by customs authorities.

5. Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by Crystalinea. We are not responsible for the content, privacy practices, or actions of these third-party sites.

  • External Links: Any external links provided on our website are for informational purposes only. We do not endorse, warrant, or assume any liability for third-party services or products.
  • Affiliate Links: If we participate in affiliate programs, some of the links on our website may be affiliate links, meaning we may receive a commission if you click through and make a purchase. This does not affect the price you pay, and we only recommend products we trust.

6. User-Generated Content

Our website allows customers to post reviews, comments, and ratings of our products. By submitting content to our site, you grant Crystalinea a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, and display the content in any media.

  • Responsibility for Content: You are solely responsible for the content you post. We reserve the right to moderate or remove any user content that violates our guidelines or is deemed inappropriate.
  • Accuracy of Reviews: All reviews should be based on actual experience with the product. False, misleading, or defamatory content is prohibited.

7. Indemnification

You agree to indemnify and hold harmless Crystalinea, its directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our products or website, violation of this Disclaimer, or violation of any third-party rights.

8. Changes to This Disclaimer

We reserve the right to update or modify this Disclaimer at any time. Any changes will be posted on this page, with the “Last Updated” date at the top. Your continued use of the website following any changes constitutes acceptance of those changes.

9. Contact Us

If you have any questions regarding this Disclaimer, please contact us at:

Email: admin@crystalinea.com

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